PRIVACY POLICY

This Privacy Policy is a legally binding contract between Zenecom LLC (“Zenecom”, “We”, “Us”) and its affiliates, and Users of of the website available at https://mathwaysolver.com/ (the “Website”) and the related mobile application distributed via application stores (the "Application"), together with the Terms of Service.

Your Privacy is of utmost importance to us. Our Privacy Policy is crafted to offer transparency in our privacy practices, providing you with insights into the information we collect, the reasons behind its collection, how we utilize your Personal information, and outlining your rights concerning your shared information.

We encourage you to thoroughly read our Privacy Policy. For better understanding, all capitalized terms used in the policy are defined in the "Definitions" section located at the end of this document. If you have any questions or concerns, please do not hesitate to reach out to us.

DEFINITIONS

Data Controller. A company with the right to determine the purposes and means of the processing of personal information.

Data Processor. A company which processes personal information on behalf of the controller.

Personal Information (Personal data). Any information that relates to an identified or identifiable individual/natural person.

GDPR. Abbreviation For General Data Protection Regulation.

CCPA. California Consumer Privacy Act

Account. Account means a unique account created by you with which you access our Services.

Application. Application is the software provided by us and downloaded by you on any electronic device.

Aggregate information. Information about groups or categories of users, which does not identify and cannot reasonably be used to identify an individual user. It is not considered as Personal Information.

Company. As referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement, Company refers to Zenecom LLC, its affiliates and partners.

Cookies. Cookies are small text files that are downloaded to your computer, tablet or mobile phone when you use the Service (visit a website or application).

Service. Refers to the Application or the Website or both.

Website. Refers to Solving Math Problems’s webpage https://mathwaysolver.com/

You. “You” means the individual accessing or using the Service, and an individual to which this Privacy Policy applies.

1. GENERAL

Introduction. Solving Math Problems is a service designed to read and solve mathematical problems in real time using the camera of your mobile device. We are dedicated to providing you with an exceptional user experience while prioritizing and respecting your privacy. Solving Math Problems is operated by Zenecom LLC, along with our affiliates and partners. Throughout this Privacy Policy, we may refer to "Zenecom" as "we," "us," or "our" as applicable.

Data Controller. Zenecom LLC, registered at 8 The Green, Suite B, City of Dover, Postal Code 19901, Delaware, USA.

Scope of the Privacy Policy. This Privacy Policy, in conjunction with our Terms of and any referenced documents, applies to the Application and the associated website located at https://mathwaysolver.com/ and its subdomains (the "Website"). Collectively, the Application and the Website form the "Service." The policy outlines how any personal data collected from you or provided by you will be handled by us.

Acceptance of Privacy Practices. By using our Services, you acknowledge and agree to the privacy practices outlined in this Privacy Policy. It is important to review and understand the terms described herein. If you have any questions or concerns, feel free to reach out to us.

Exclusions from Privacy Policy. This Privacy Policy specifically pertains to the personal data processed during your use of the Service. It does not extend to third-party websites and/or services, including third-party applications, that may come into play while using the Service. These external entities operate under their own privacy policies, and any information you provide to them is governed by their respective rules and regulations.

We urge you to carefully review the privacy policies associated with any websites and/or services operated by third parties. It's important to note that we are not accountable for the privacy practices of these third parties. However, in cases where we have the ability to choose such third parties, we strive to align with those who not only adhere to similar privacy principles but also share comparable positive values.

If you seek additional information or wish to address any concerns, you can find the contact details under the "Your Rights" section.

2. DATA WE COLLECT:

Core Educational Data

Mathematical Content and Learning Data:

• Photos and Images: Mathematical problems, equations, formulas, and graphs you photograph or upload to solve
• Input Content: Text, problems, and mathematical expressions you enter manually
• AI-Generated Solutions: Step-by-step explanations, calculations, and educational content that our AI creates for your problems
• Learning Feedback: Your ratings (like/dislike) on solution quality and accuracy
• Educational History: Record of problems solved, subjects studied, learning progress, and achievement patterns
• Problem Types: Categories of mathematical problems you focus on (algebra, calculus, geometry, etc.)

Legal Basis (GDPR): We process this data based on contract performance (providing educational services), legitimate interests (improving AI accuracy and educational effectiveness), and consent where specifically required.

Usage and Technical Information

App Usage Data:

• How you interact with different features and educational tools
• Session duration, frequency of use, and learning patterns
• Navigation paths and feature preferences within the app
• Tutorial completion and onboarding progress
• Time spent on different types of mathematical problems

Device and Technical Information:

• Device Details: Type, model, operating system version, screen specifications
• Identifiers: Advertising identifiers (IDFA on iOS), device identifiers, app-generated user IDs
• Network Information: IP address, mobile carrier, connection type, and quality
• Performance Data: App loading times, crash reports, error logs, response times
• Location Information: General location (country/region) derived from IP address for service optimization

Legal Basis (GDPR): Legitimate interests in app improvement, security, performance optimization, and providing localized services.

Device Permissions and Access

Camera and Photo Access: After you grant permission, we can access your device camera to photograph mathematical problems and your photo gallery to select existing images containing mathematical content. We only access specific images you choose to share with the app.

Storage Access: To save solutions and educational content you generate within the app.

Contact and Support Information

When you contact us for support:

• Name and email address
• Support request details and communication history
• Screenshots or files you provide for troubleshooting
• Device and app version information for technical support.

Legal Basis (GDPR): Legitimate interests in providing customer support and improving services.

Analytics and Performance Data

We use third-party analytics services to understand app usage and improve educational effectiveness:

Service Provider	Purpose	Data Collected
Firebase (Google)	Analytics, crash reporting, and authentication	Usage patterns, performance metrics, and anonymized user behavior
Amplitude	User behavior analysis and educational insights	Learning progression, feature usage, educational effectiveness metrics
AppsFlyer	App attribution and installation analytics	Install events, user acquisition data, and marketing measurement

Legal Basis (GDPR): Legitimate interests in app improvement and educational research, with consent obtained where required by law.

3. HOW WE USE YOUR INFORMATION

AI-Powered Educational Services

Mathematical Problem-Solving Process:

1. Image Recognition: We send your cropped mathematical problem images to Mathpix for optical character recognition (OCR) to convert images into mathematical text and formulas
2. Solution Generation: Recognized mathematical content is sent to OpenAI or Anthropic APIs to generate step-by-step solutions and educational explanations
3. Visualization: For graphical problems, we use the Desmos API to create mathematical graphs and interactive visualizations
4. Educational Enhancement: We combine AI-generated solutions with additional educational context and learning tips
5. Delivery: Complete solutions with explanations are provided to you within the app

Personalization and Learning Enhancement:

• Customize problem difficulty and content based on your solving patterns
• Recommend mathematical topics and practice problems suited to your level
• Track learning progress and provide educational insights
• Generate personalized study recommendations and learning paths
• Provide daily educational content (mathematical facts, quotes, tips)

App Development and Improvement

AI Algorithm Enhancement:

• Use your feedback ratings to improve solution accuracy and educational value
• Analyze common problem types to expand our mathematical knowledge base
• Train OCR systems to recognize handwritten and printed mathematical content better
• Develop new features based on learning patterns and user needs
• Improve educational effectiveness through learning outcome analysis

Technical Improvement:

• Monitor app performance and fix technical issues
• Optimize loading times and response speeds for a better user experience
• Test new features and educational tools
• Ensure compatibility across different devices and operating systems
• Enhance security measures and fraud prevention

Communication and Support

Customer Support:

• Respond to technical questions and educational guidance requests
• Provide app usage help and troubleshooting assistance
• Process account-related requests and preference changes
• Handle billing and subscription support through the Apple App Store

Educational Communication:

• Share study tips and effective app usage strategies
• Notify about new educational features and mathematical content
• Provide learning progress reports and achievement updates
• Send essential service announcements and policy updates

Security and Legal Compliance

Platform Security and Safety:

• Detect and prevent fraud, spam, and platform abuse
• Monitor for inappropriate content and academic integrity violations
• Protect against unauthorized access and security breaches
• Ensure compliance with Terms of Use and educational standards
• Maintain audit trails for security and compliance purposes

4. THE PRINCIPLES OF PROCESSING

We rely on the following principles:

• Consent: If we want to collect your data, we will ask you first. We will also provide a contact address where you can withdraw your consent at any time.
• Legitimate interest: We will use your information where we have legitimate interest to do so. For instance, we will use the pictures taken by you in order to provide the Service and gather information about how to improve our AI.
• Lawful and transparent processing. We abide by relevant legislation and give our best to present you all your rights
• Privacy by design: Even while developing our Services, we have your privacy in mind at every step. We therefore include data-protection principles such as pseudonymization and data minimization.
• Privacy by default: We have implemented appropriate measures for ensuring that only necessary data is processed for each specific purpose. In practice, this is shown in the amount of personal data collected, the extent of data processing and their accessibility.

5. HOW WE DISCLOSE YOUR INFORMATION:

We prioritize the privacy of our users and do not sell, lease, rent, or disclose personal data to third parties unless stated otherwise. However, there are specific scenarios where information may be shared:

Analytics Providers. We may allow other companies to provide analytics on your use of our Services. This helps us analyze user behavior, evaluate the effectiveness of changes and updates, and target relevant advertisements.

These entities may use technologies like cookies to collect information such as IP address, web browser, mobile network details, pages viewed, time spent, links clicked, and conversion data. Importantly, this does not include your name, email address, mailing address, or telephone number.

Disclosure of Personal Data Provided by You:

1. To Service Providers: We may share personal data with service providers, like data storage service providers, enabling us to deliver the Service.
2. To Business Partners: Disclosure to business partners, including advertising partners, in compliance with applicable laws.
3. To Public Authorities: In situations where we are legally required or need to protect our rights or the rights of third parties.
4. To Subsidiaries and Affiliates: Information may be shared in connection with corporate events like mergers, consolidations, restructuring, or sale of assets.
5. To Technology Partners: Sharing with technology partners, such as machine vision technology partners.
6. With Your Consent: Information may be shared with third parties when you provide explicit consent.

Disclosure of Automatically Collected Personal Data:

1. To Service Providers: Sharing with service providers, such as data analysis companies.
2. To Business Partners: Disclosure to business partners, including advertising partners, in compliance with applicable laws.
3. To Public Authorities: In situations where we are legally required or need to protect our rights or the rights of third parties.
4. To Subsidiaries and Affiliates: Information may be shared in connection with corporate events like mergers, consolidations, restructuring, or sale of assets.
5. To Technology Partners: Sharing with technology partners, such as machine vision technology partners.
6. With Your Consent: Information may be shared with third parties when you provide explicit consent.

It's essential to note that images taken by users will never be shared with any service provider, advertising agency, business partner, or third party

Additionally, non-personal information may be disclosed in an aggregate or derivative format, preventing the identification of individual users, for purposes such as statistical analysis. This is not considered personal data under data protection laws.

AI and Educational Processing Partners

Core Mathematical Processing:

Service Provider	Purpose	Data Shared	Location	Privacy Policy
Mathpix	OCR for mathematical content recognition	Cropped images of math problems only	USA	mathpix.com/privacy
OpenAI	AI-powered solution generation	Recognized mathematical text and formulas	USA	openai.com/privacy
Anthropic	AI-powered explanations and educational content	Mathematical problems and educational context	USA	anthropic.com/privacy
Desmos	Mathematical graphing and visualization	Mathematical expressions for graph generation	USA	desmos.com/privacy

6. THIRD-PARTY SERVICES AND INTEGRATIONS

As part of our commitment to enhancing Services and improving user experience, we may introduce additional third-party content. It's important to note:

• Voluntary Nature: The use of third-party content will never be a mandatory condition for utilizing our Services. It remains optional, and you can choose whether to engage with such additional features.
• Providing Personal Information: If you decide to use third-party content, there might be a necessity to provide personal information to these third parties. An example is micro-tutoring services offered within the Application, where sharing user-generated images with the micro-tutoring service provider may be required.
• Terms Adherence: We ensure that any third-party content providers adhere to our Terms of Use, Privacy Policy, and the principles outlined therein. This is to safeguard your privacy and ensure compliance with established standards.
• Data Deletion: When offering added features through third-party content, we take special care to delete your Personal Information promptly after you conclude the use of such features. This emphasizes our commitment to data privacy and security.

By integrating third-party content, our goal is to enrich your experience while maintaining a strong focus on privacy and user protection.

7. OUR PRIVACY RIGHTS

You are in control of your personal information. We therefore want to give you a clear overview of your rights with respect to the personal data we hold about you, wherever you may be from:

• Right to be forgotten. The right to request deletion of all available data we hold about you. Should you ever wish to start anew, contact us and we will delete all personal information which was collected during your use of Services.
• Right to object. This right allows you to request from us to stop processing your data at any time, either for direct marketing purposes or otherwise. We only process your Personal information for direct marketing purposes if you have expressly allowed such processing with the positive action; in other words, if you have opted-in for such processing. In any case, we only collect user personal information if we have legitimate interest to do so.
• Right to rectification. The right to have incomplete, incorrect, outdated, or unnecessary personal data corrected, or updated. The easiest way to achieve that is to log in to the Service and enter the necessary changes in the account settings of the Service. If you have additional questions regarding the correction, deletion, or updating of the personal data we hold about you, please contact us at [email protected].
• Right to restrict processing/Right not to be profiled. Profiling consists of solely automated processing of personal data which evaluate some personal aspects relating to you, for instance, the country from which you are using our Services so we can show you more relevant ads. You will not be subject to such automated processing and decision making unless you have either given us your consent or if there is a legal basis/justified interest. Profiling is usually used for the purpose of incorporating relevant marketing. Our use of such processing shall not have any negative legal repercussion for you.
• Right to access. You have the right to request access to Personal data we hold about you, or to request a copy of such data. If you would like to know what personal data we hold about you, please contact us at [email protected]. We seek to promptly respond to your inquiry.
• Right to data portability. You have a right to request and receive the Personal data you have shared with us in a commonly used format and you can transmit that data to another controller or otherwise use it for your own purposes.
• Right to data minimization. This right requires from us that the data we collect must be relevant and sufficient only to fulfill the purpose for which this information was collected.
• Right to be informed. We will inform you about processing of your Personal data, purposes of processing, transfer of your data, retention policy, as well as information about us and contact details should you ever choose to contact us. In a way, we build this Privacy Policy to comply with your right to be informed.

By providing information to the Service that forms the basis of communications with you, such as contact information, you agree to receive electronic communications from us. However, you have the right to opt out of receiving electronic direct marketing communications from us: All electronic direct marketing communications that you may receive from us, such as e-mail messages and SMS-messages, give you an option of not receiving such communications from us in the future. If you have any additional questions about electronic direct marketing received from us, please contact us at [email protected].

For your protection and the protection of all our users, we may ask you to provide proof of identity before we can comply with some of your requests.

No user shall ever be discriminated against for exercising any of its privacy rights. However, please note that some information is sometimes necessary to provide the Services, or offer promotions, discounts, or other deals. You can always request information about how your request may affect your participation in such cases. For instance, we cannot provide customer support without you providing us with your contact information.

8. COOKIES POLICY

Cookies are small text files stored within a web browser which can be retrieved when you return to the website again.

Cookies do lots of different jobs, and as most other service providers, we also use cookies and similar tracking technologies which help us remember your preferences, keep you signed in, letting you navigate between pages efficiently and to generally improve your user experience. Some cookies are necessary for the functioning of our Services or they help us improve our performance by providing analytical data and some are used for marketing purposes. Our Privacy Policy uses the term “cookies” for all such technologies.

Main types of cookies:

• First-party cookies (our own cookies) are created by the web location that you visit, for instance, our Website. Such a web location is shown in the address bar. Data stored in our own cookies are anonymous and do not contain personal data such as personal name or email address. Therefore, it is not possible to connect data stored in cookies with a particular person.
• Third-party cookies are created by other web locations. Please note that we may not control the storage or access to these cookies. You should review the privacy and cookie policies of these services to find out how these third parties use cookies.
• Session cookies are cookies which are only stored for the duration of your visit to our Website.
• Persistent cookies are cookies which remain stored on your device after your visit and may be accessed by our Website every time you re-visit the Website

Cookies generally do not hold any information to identify an individual person but are instead used to identify a browser or an individual device.

a) How do we use cookies?

The table below explains the cookies we use on the Website and why. Note that only Essential cookies will be turned on as these cookies are strictly necessary. If such cookies are disabled, this can affect how the Website functions. You can disable Essential cookies in your browser.

Essential. Cookies necessary to allow navigation on our website, provide the services you will request and prevent security threats. Our own cookies: sign-in related cookie (3 minutes). Third party cookie: cookie used to prevent security threats: Cloudflare (1 month).

Functional. These cookies allow our Website to remember choices you make (such as that you accepted the Cookies on the Cookie Notification Bar and your sign-in data), thus providing enhanced, more personal features. These cookies cannot track your browsing activity on other websites. For example, these cookies are used to determine if the Cookie Notification Bar should be displayed or not. If you have already made your choice regarding the use of cookies, then we will not show you the Bar again. These are our own cookies (30 days).

Analytics. These cookies and scripts are used to measure, understand, and anonymously report on your usage of our Website. They help us understand how visitors interact with the Website by collecting and reporting information anonymously. This Website uses Google Analytics, a service of Internet analysis provided by Google LLC (“Google”). Google Analytics uses cookies for the analysis of your use of the Website. Information generated by cookie on your use of this Website is transferred to the United States of America. For more information, please see Privacy and data security policy on the following link: https://support.google.com/analytics/answer/6004245.

Marketing. These cookies are used to deliver adverts on our or third party websites more relevant to you and your interests, as well as to measure the effectiveness of advertising campaigns. We may utilize cookies and technologies from our marketing partners (Google), and/or social media platforms (Facebook). These technologies help us measure the efficacy of our marketing campaigns and to understand how visitors navigate to the Websites from our ads on other websites. They help us and our marketing partners (Google LLC and/or Facebook Inc.) determine how many times people who click on our ads end up using our services or performing a particular action, which information will be transmitted to our aforementioned marketing partners. These technologies are used to compile statistics about visitors who interact with the Websites and our other online content, to estimate the effectiveness of our ads, and to provide more pertinent information to our visitors. This also includes using previously collected information about your interests to select ads and whether you took any action related to the advertisement, including for example clicking an ad. For these purposes we use:

Facebook-Pixel. We use “Facebook Pixel” of the social network Facebook Inc. (Facebook). The Facebook pixel can track the behavior of users after clicking on a Facebook ad. With the aid of the Facebook pixel, we can understand how our marketing measures are being adopted on Facebook and, if necessary, are taking optimization measures. For more information on cookies and similar technologies placed by Facebook, please visit: https://www.facebook.com/policies/cookies/. If you want to disable cookie storage placed by Facebook, you need to change your browser settings. The data collected by our Website remain anonymous and do not provide any information about the identity of the users. Facebook stores and processes the data for its own advertising purposes in accordance with the Facebook Data Directive, which we invite you to visit at ( https://www.facebook.com/about/privacy/).

You are required to review the corresponding privacy policy of listed third parties, whose cookies and similar technologies may include advertising identifiers and device identifiers. These cookies are placed by third parties: Facebook (2 months) and Google Ads (3 months).

Personalization. They are used for customizing content, including ads.

b) How to manage cookies on your web browser

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

You can restrict, block, or delete cookies by changing your browser settings but that may mean that the website won’t work properly.

Find out how to manage cookies on popular browsers:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari (Desktop)
• Safari (Mobile)
• Android Browser
• Opera
• Opera Mobile

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Website and any communications you receive from us may be less relevant to you than they could have been. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

c) How can I restrict, block, or delete cookies?

Strictly necessary cookies are always on when you visit us. On your first visit to us, we’ll tell you about our other types of cookies and ask you to choose which cookies we can use. You can always change your mind

In the settings of your web browser, you can access and change all cookie settings. Most web browsers automatically accept cookies, so if you want to change, delete, or block them, you must do so manually. For mobile devices, consult your phone’s manual for instructions on how to clear cookies.

9. SECURITY MEASURES

Technical Security Measures

Data Protection:

• Encryption: All data transfers use TLS 1.2+ encryption, personal data at rest is encrypted using AES-256
• API Security: Secure, authenticated connections with all AI and analytics service providers
• Access Controls: Multi-factor authentication and role-based access control, limiting data exposure
• Monitoring: Real-time security monitoring and automated anomaly detection

System Security:

• Regular security updates and vulnerability assessments
• Intrusion detection and incident response procedures
• Secure backup systems with encryption and access controls
• Regular penetration testing and security audits

Organizational Safeguards

Privacy by Design: Data minimization, purpose limitation, and transparency in all processing activities.

Staff Training: Regular privacy and security training for all personnel with data access.

Vendor Management: Security assessments for all service providers and data processing agreements with strong privacy protections.

Breach Response

If a security breach occurs, we will assess the impact within 24 hours, contain the breach, investigate the cause, notify affected users and regulators as required by law, and implement measures to prevent similar incidents.

10. DATA RETENTION

Retention Periods by Category

Educational Content and Learning Data:

• Active Accounts: Retained while your account is active for continuous access to learning history
• After Account Deletion: Up to 3 years for AI improvement and educational research, with personal identifiers removed after 12 months
• Solution History: Maintained for educational continuity and progress tracking

Technical and Analytics Data:

• Performance Data: 2 years for app optimization and technical improvements
• Usage Analytics: 2 years in identifiable form, indefinitely in anonymized form
• Security Logs: 3 years for fraud prevention and security monitoring

Contact and Support Information:

• Active Communications: 2 years for service continuity and quality assurance
• Resolved Support Cases: 1 year after resolution
• Account Closure: 1 year for potential account recovery

Legal and Compliance Data: Some information may be retained longer when required for legal obligations, tax and audit requirements, dispute resolution, or fraud prevention.

Data Deletion

User-Requested Deletion: Contact [email protected] to request deletion. We'll verify your identity, delete your data within 30 days, and notify service partners to remove shared data.

Automatic Deletion: Inactive accounts (no login for 3+ years) are automatically reviewed for deletion, and temporary data is regularly purged according to retention schedules.

11. OPT-OUT AND CONTROL OPTIONS

Device-Level Controls

iOS Privacy Settings:

Advertising Tracking Control:

1. Go to Settings > Privacy & Security > Apple Advertising
2. Turn off "Personalized Ads" to limit ad tracking
3. Select "Reset Advertising Identifier" to get a new identifier

App Permission Management:

1. Camera Access: Settings > Privacy & Security > Camera > Find "AI Photo Math" > Toggle on/off
2. Photo Access: Settings > Privacy & Security > Photos > Select access level (None, Selected Photos, Full Access)

Important Note: Disabling camera or photo access will significantly limit the app's core mathematical problem-solving functionality.

Third-Party Opt-Outs

Advertising Industry Tools:

• Digital Advertising Alliance (Mobile): youradchoices.com/appchoices
• Google Ad Settings: adssettings.google.com
• AppsFlyer Opt-Out: appsflyer.com/optout

In-App Controls

Educational Preferences: Manage learning analytics sharing, progress tracking preferences, and academic research participation through app settings (when available).

12. U.S. MULTISTATE PRIVACY NOTICE

Introduction and Applicability

This notice supplements our Privacy Policy for residents of US states with comprehensive privacy laws, including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and others.

Scope: Applies if you're a US state resident and our processing falls within the scope of applicable state privacy law.

Categories of Personal Information (US Legal Definitions)

Identifiers: Device identifiers (IDFA), user account IDs, IP addresses, online identifiers

Commercial Information: Subscription records, purchase history, and transaction details are managed by the Apple App Store

Internet/Electronic Network Activity: App usage patterns, mathematical problems submitted, solutions received, learning analytics, technical performance data

Geolocation Data: General location derived from IP address, time zone, regional preferences

Audio/Electronic/Visual Information: Photographs of mathematical problems and equations, visual content shared for problem solving

Professional/Employment Information: Educational level, institutional affiliation (if provided), academic focus areas

Education Information: Mathematical problems and subjects studied, learning progress, achievement data, educational preferences

Inferences: Learning patterns, mathematical skill assessments, educational recommendations, personalized insights

Sources and Business Purposes

Sources: Directly from you (app usage, photo submissions), automatically from device/app interactions, from third parties (Apple App Store for subscriptions, analytics providers)

Business Purposes: Educational service provision, AI algorithm improvement, app development, customer support, security, fraud prevention, and legal compliance

Third-Party Sharing

Service Providers: We share data with AI processors (OpenAI, Anthropic, Mathpix, Desmos) and analytics providers (Firebase, Amplitude, AppsFlyer) for business purposes only under strict data protection agreements.

No Sales: We do not sell personal information for monetary consideration. Under broad state law definitions, some analytics sharing might qualify as "sales," but we don't currently engage in such activities.

Your US Privacy Rights

Right to Know: Information about personal data collection, use, and sharing practices.

Right to Delete: Request deletion of personal information, subject to legal exceptions.

Right to Correct: Fix inaccurate personal information

Right to Opt Out: Stop processing for targeted advertising, sales, or profiling (we don't currently engage in these activities)

Right to Non-Discrimination: Equal treatment regardless of the privacy rights exercise

Right to Appeal: Challenge our decision if we deny your request (available in some states)

Exercising Your US Privacy Rights

Making Requests: Email [email protected] with subject "US Privacy Rights - [Your State]"

Required Information: Your name, contact details, specific request description, and identity verification information

Authorized Agents: May act on your behalf with proper written authorization

Response Timeline: Initial acknowledgment within 10 business days, complete response within 45 days (may extend to 90 days for complex requests)

State-Specific Information

California: Full CCPA/CPRA protections, Shine the Light disclosures available, sensitive personal information safeguards

Virginia/Colorado/Connecticut: Enhanced consent for sensitive data, profiling protections, appeal rights for denied requests

Texas: Additional protections for biometric data (we don't collect biometrics), enhanced consent requirements

Contact for US Privacy Rights

Email: [email protected].

Subject: "US Privacy Rights - [Your State]"

Response Commitment: Within the required state law timeframes

13. INTERNATIONAL DATA TRANSFERS

Given our global operations, certain components of the Service may be hosted on servers situated in countries different from your own. It's crucial to recognize that data protection laws in these countries may vary from those in your home country. If you are situated within the European Union, please be aware that the personal data collected by us is transferred outside the European Union / European Economic Area.

By utilizing our Services, you expressly consent to the transfer of personal data about you beyond the borders of your own country and, where applicable, outside the European Union / European Economic Area.

To ensure the protection of your privacy during such transfers, storage, or processing of Personal Information, we commit to taking reasonable measures. These measures may encompass: A) Consent: We may obtain your explicit consent before transferring your Personal Information to a location outside your country or the European Union / European Economic Area. B) Contractual Clauses: Implementation of contractual clauses that clearly define rules and obligations regarding the transfer or processing of Personal Information. These clauses are designed to safeguard your data and privacy.

The objective is to maintain a high level of protection for your Personal Information, regardless of its physical location. We are dedicated to transparent practices and the responsible handling of your data, ensuring compliance with relevant data protection regulations.

14. CHILDREN’S PRIVACY NOTICE

We are committed to protecting the privacy of children, and as such, we do not knowingly collect personal data from children under the age of 13 years (or the applicable age in your country).

If you are under 16 years of age, we will seek your consent or the consent of your authorized parental representative before processing your personal information in any way.

For children under 16 years of age, we take specific measures:

• Consent Requirement: We will either request your explicit consent or the consent of your authorized parental representative before processing any personal information.
• Data Collection Limitations: We refrain from knowingly collecting personal data from children under 13 years of age (or the applicable age in your country).
• No Sale of Information: We do not sell the information of children under 16 years of age, and we always seek consent.

If you become aware that we have unintentionally collected personal data from a child, please reach out to us promptly at [email protected]. We take such matters seriously and will take appropriate actions to address and rectify the situation. Your cooperation in notifying us is crucial in ensuring the protection of children's privacy.

15. CHANGES TO THE PRIVACY POLICY

Our commitment to transparency extends to any changes made to this Privacy Policy. Here are important points regarding updates to the Privacy Policy:

• Notification of Changes: Whenever changes are made to the Privacy Policy, we will provide a "Last Updated" date at the top of the page. Users can easily identify when modifications were last implemented.
• Material Changes: In the case of material changes to the ways in which we use and disclose personal data, a notice will be posted in the Service. This ensures that users are informed about significant alterations to our privacy practices.
• Review Encouraged: Users are encouraged to review the Privacy Policy whenever they access the Service. This practice allows individuals to stay informed about the latest updates and our privacy practices.
• Acceptance of Changes: By continuing to use the Service after any changes to the Privacy Policy, users implicitly accept and consent to the revised terms. Your ongoing use of the Service signifies acknowledgment and agreement with any modifications made to the Privacy Policy.

We are dedicated to maintaining transparency and keeping our users informed about any adjustments to our privacy practices

16. CONTACT US.

For any questions, concerns, or inquiries regarding this Privacy Policy, your privacy in connection with the use of the Service, or the protection of your personal data, please feel free to reach out to us. We are here to assist you promptly.

Please contact us at: [email protected].

Company: Zenecom LLC

Registered Address: 8 The Green, Suite B, City of Dover, Postal Code 19901, Delaware, USA

Website: https://mathwaysolver.com/

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